About

Hello! I'm Emily.
I'm drawn to problems that make me think
“there has to be
a better way.”
I like spotting everyday frustrations and building things to solve them, whether it's a quick automation or a full digital experience.
I think technology should make life easier,and I'm happiest when something I've made gives someone a bit of their time back.
Experience


Digital Business Analyst, GovTech
Feb 2023 — Present
Application Consultant | Software Engineer, NCS Group
Jul 2019 — Jan 2023
Skills
Systems integration, Solution design, Problem-solving, Stakeholder engagement, User-centric design, Service design, Usability testing, Low-code development, Prototyping, Process automation, Process re-engineering
Education
Bachelor of Engineering (BE), Electrical and Electronics EngineeringNanyang Technological University Singapore
2016 — 2019
Specialist Diploma, Counselling PsychologyACC Institute of Human Services
2020 — 2021
Diploma, Audio and Visual TechnologyNgee Ann Polytechnic
2013 — 2016